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Your privacy is important to us, and we are responsible for the personal information you provide us with. This policy describes how we process, store, and process your personal data when you are a customer with us.
Responsible for handling personal data
Anders Hellman is the data controller for the processing of personal data described in this policy.
If you have any questions or would like to invoke any of your rights, you can reach us at:
Address: Varuvägen 9
Post address: 125 30 Älvsjö
Phone number: +46 8 556 273 00
How do we access the personal data?
In addition to the information you provide to us yourself, or that we collect from you when you become a customer with us or contact us, we may also collect personal data from someone else, so-called third parties. The data we collect from third parties is as follows:
- Address information from public registers to make sure we have the correct address information for you.
- Information on creditworthiness from credit rating agencies, banks or reporting agencies where purchases on credit or by invoice are relevant.
What personal data do we process?
We may process the following categories of personal data:
- Contact information such as name, address, email address, telephone number
- Identity information such as social security number, corporate identity number
- Financial information such as bank account numbers and other bank-related data
How do we process your personal data?
We process your personal data primarily in order to fulfil our obligations to you. Our starting point is not to process more personal data than is necessary for the purpose, and we always strive to use the least privacy-sensitive data.
Below is information about what personal data processing is available.
Providing and fulfilling services/goods contracts We process personal data in order to fulfil our agreement and provide services/goods to you. We process personal data for our administration and invoicing of the services/goods, for credit reporting purposes, to handle complaints and complaints, to assist you in matters relating to your service/goods when you contact our customer service and otherwise to safeguard our rights and fulfill our obligations under our agreement with you. Personal data we handle in this processing are contact details, identity-related personal data and financial personal data.
We process your personal data in order to be able to fulfil the statutory obligations that are incument to us, such as the accounting law's requirements for archiving accounting material. Personal data we handle in this processing are contact details, identity-related personal data and financial personal data.
We process personal data to enable the marketing of goods/services to you and to enable the sending of newsletters for the services/goods you are interested in in general as well as information about the company. Furthermore, also to enable invitations to events in the area of your interest. Personal data we handle in this processing is contact information.
What legal basis do we have for our personal data processing?
We process your personal data in order to administer and provide the agreed service/product. When it comes to personal data processing in order to fulfil requirements such as the Accounting Act or tax legislation, the legal basis for processing is legal obligation.
For the marketing treatments, the legal basis is our legitimate interest. This means that we believe that our interests in processing your personal data for these purposes listed above outweigh the privacy breach to which you are exposed as a result of the processing. This assessment has been made especially taking into account that we believe that the treatment will be beneficial to you.
How long do we store your personal data?
We save your personal data as long as you are a customer with us and up to 12 months thereafter. Some personal data is stored for a long time, for example, to meet the requirements of the Law on Taxation and the Tax Act. Once the purposes of the processing are fulfilled and the storage period has expired, your personal data is safely deleted or anonymized so that it can no longer be linked to you.
Especially about cookies
A cookie is a small text-based data file that a web server asks to save in your browser. By generally sending the contents of the cookie back with each request to the relevant website, it is possible for the server to keep track of the visitor's preferences, behavior or identity (to the extent that it is known). We use the following cookies on our website:
- Session cookies (a temporary cookie that expires when you close your browser or device).
- Persistent cookies (cookies that remain on your computer until you delete them, or they expire).
- Third-party cookies (cookies set by a third-party website. With us, these are primarily used for analysis, such as Google Analytics.
How can you manage cookies?
You can change the settings for the use and scope of cookies in your browser at any time. You can then choose to block all cookies, only accept certain cookies or delete cookies when you close your browser. If you choose to block or delete cookies, this may mean that some services cannot be used or that the website does not function properly in all respects.
Who do we share personal data with?
Our starting point is not to disclose data subjects' personal data to third parties if the data subject has not consented to it or if it is not necessary to fulfil our obligations under contract or law. In cases where we disclose personal data to third parties, we ensure that the personal data is processed in a safe manner.
- Service providers
We may provide the necessary information to authorities if we are required by law to do so. This information may include your personal data. In connection with a legal dispute, it may also be appropriate to transfer information that may contain personal data to the other parties to the dispute.
In order to fulfil the purposes of our processing of your personal data and to meet the requirements that we are obliged to do, such as companies, we share personal data with companies that provide services to us. These companies may only process personal data under the personal data processing agreement signed with the company and according to the instructions they receive in connection with this. They may not use your personal data for their own purposes and they are obliged by law and agreement to protect your personal data. A service provider may not share your personal data with third parties or subcontractors without our consent.
How is your personal data protected?
We protect your personal data through a combination of technical and organizational solutions. We have taken special security measures to protect your personal data against unauthorized or unauthorized access. We develop procedures and working methods to ensure that your personal data is handled safely. Only those people who actually need to process your personal data for their duties have access to it.
As a registered person with us, you have the following rights:
- You have the right to request a register extract where you can see what personal data we have about you.
- You have the right to request correction if we have incorrect or incomplete personal data registered about you.
- You have the right to have your personal data deleted under these conditions:
- The data is no longer needed for the purpose for which it was collected.
- If the data is saved with your consent and you withdraw the consent.
- If the processing is based on a balance of interests and there are no legitimate reasons that outweigh your interest.
- If the personal data has been processed illegally.
- If deletion is required to comply with a legal obligation.
- If you object to processing for direct marketing purposes.
- The right to have personal data deleted does not apply if we are required by law (e.g. the Accounting Act) to keep the data.
- You have the right to data portability (right to have your personal data moved) provided that the legal basis is consent or agreement and what you can obtain is personal data relating to you, which you yourself provided or generated by your documents/activities.
- You have the right to request that the processing of your personal data be restricted. However, if you request a restriction on your processing of personal data, it may mean that we are unable to comply with our possible obligations to you for the duration of the restriction.
- You have the right to object to a personal data processing that has a balance of interests as a legal basis. In order for us to continue with the current processing, we need to be able to show a compelling legitimate reason for the processing that outweighs your interests, rights or freedoms. Otherwise, we may only process the data in order to establish, exercise or defend legal claims.
- You always have the right to object to your personal data being used for direct marketing purposes. If an objection is made to direct marketing, the personal data may no longer be processed for such purposes.
If you are not satisfied with the response you have received from us, you have the right to submit the case to the supervisory authority.